Service
Service Support
Breakdowns happen!
It’s our job to minimise the effect and to get things running again as quickly and effectively as possible. Regular servicing of trucks is beneficial as we can often identify potential problems before they develop into something more serious and more ‘costly’.
Our People
Our customer service team is dedicated to delivering the highest levels of customer satisfaction.
- We have invested heavily in ‘state of the art’ systems to optimise our response times and efficiencies
- Our engineers are fully trained and widely experienced, operating from fully equipped vehicles
Preventative Maintenance
We firmly believe this is the key to maximising truck availability.
- Our ‘Protean’ fleet management system ensures we never miss a service,
providing fleet users with detail and efficiencies and running costs - We will always call you in advance to fix a time which suits you
- Any follow-up work will always be quoted promptly before we carry it out
Breakdown Response
- Our service centre is targeted to answer your phone call within three rings!
- Guaranteed maximum response time of four working hours from your first call
- We are happy to undertake repairs on all makes of truck
- Out of hours service facilities are available on request
Parts Availability
- Over 18,000 line items instantly available for fast response to breakdowns
- Overnight delivery service direct to engineers’ vehicles
- Parts available for all makes of truck including tyres
Click here to make an enquiry about
our Fork Truck products and services

