At Amvar we know that it is important to minimise downtime when a breakdown occurs, as an out of action truck can seriously affect the running of a business. We always aim to attend a breakdown as soon as possible so it’s great to have these efforts recognised. Jason, Director at Telford Transport, took time to tell us – “As I am sure you are aware, our flexi truck failed last week. Your service department provided an excellent service. We spoke to your operations manager to report the failure and less than 2 hours later an engineer was on site. He quickly identified the problem and although it turned out to be an unexpected fault a plan was quickly in place to source and collect the correct parts. As this all took place late in the afternoon I wasn’t expecting a quick resolution but bright and early the following morning the engineer was once again on our door step with the solution. This was quickly fitted and tested. As a result of your excellent service we suffered a minimum of downtime which didn’t impact on our tight schedules and deadlines. We don’t hesitate to recommend Amvar to our customers and suppliers. It makes a refreshing change to do business with a company who understands the value and meaning of great service.” It’s the quality and commitment of our front-line, customer facing staff that determines our reputation out there, so it’s a pleasure for Amvar to be appreciated in this way.
- August 24th, 2015
- Posted in News
Amvar has moved! Business growth and our recent appointment as the authorised dealer for the TCM range of forklift trucks, have lead us to relocate to new, larger premises in Cradley Heath.
Our new contact details are as follows:
Phone – 01384 566 565 (0800 542 4512)
Fax – 01384 413 937
Corngreaves Trading Estate
- July 1st, 2015
- Posted in News
Malcolm and Andy Farmer, our new Area Sales Manager, had a great day at the made in the midlands expo this month! There was plenty of opportunity for networking, to show off our brand new range of TCM forklift trucks and of course our very successful “Storage and Workplace Solutions” catalogue.
- May 22nd, 2015
- Posted in Uncategorized